- Where is my item?
You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). In addition,
- What methods of payment do you accept?
We accept all major credit and debit cards, including Paypal, Laybuy, Klarna, Clearpay, Mastercard, Debit card.
Do you accept PayPal?
Yes, we accept PayPal.
- Your page is not loading, what’s happening?
Please contact us and tell us about the issue you are having so that we can fix it.
- Do I keep getting an error message, what’s happening?
Please contact us and tell us about the issue you are having so that we can fix it.
- I just noticed that I chose the wrong item by mistake, can you swap my product?
Please contact us by email or phone as soon as you find out that you have made an error.
- I just noticed that I entered the wrong shipping address. What should I do?
Please contact us as within 24hours by phone or email.
- What happens if my item is damaged?
If your item has any defects or errors on our part, we will replace the item at no additional cost. The damaged product does not need to be returned. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your choice.
- What do I do if I received the wrong Products?
If this happens, we are truly sorry. Please email us atsupport@wholesalehomedecor.co.uk and tell us your order number and what the issue is. We will take care of you and cover all costs of getting you the right item. We will correct and issues.